Shop FAQs


the-power-plate-spices
How long does it take for my spyces to be made?
Please allow 7-10 business days for your spyce orders to be scratch-made, packaged and shipped. 
When will I receive my order's tracking number?
As soon as we start making and processing your order for shipment, you will automatically be sent an email (to the address you provided at checkout) with your tracking number. 
Will my order be delayed due to COVID-19 shipping restrictions?
There is a possibility that your order may be delayed once it leaves our shop. All updates can be found via the tracking number sent to your email. Please note, any delays that are within our control will be communicated to your via your email address. Once your order leaves our shop, we are no longer in control of any delays that may take place. 
I would like to have my order delivered what do I do?
If your are located in the Charlotte, North Carolina area, you will be able to choose "Local Delivery/Pick Up" at check out. Please note, effective immediately (September 20, 2020) all local deliveries will incur a $3.50 delivery fee.  
Can I pay for me order on Cash App or Venmo?
Effective immediately (September 20, 2020), all order must be placed on the website. Orders can be made at checkout or an invoice can be sent to your directly.